Data Protection & Privacy Policy
At Sonia Sabri Company we’re committed to protecting and respecting your privacy. The data we collect, we treat with respect and store responsibly. This Policy explains when and why we collect personal information about people. It also explains how we use it and keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. Any questions regarding this Policy and our privacy practices should be sent to email: infoEmail or you can telephone 0121 688 6670

1. How do we collect information from you?
We collect information in the following ways:
  • Direct online – filling online forms, signing up to our newsletter, making a donation, joining our classes and taking part in our events
    Direct offline – when you meet with us, take part in our events, communicate with us by phone, email, post or fill a survey
  • Indirect – information from beneficiaries via the organisations we support where you consented to share your information with us, such as where we would like to include your personal information for case studies to publish on our website or offline
  • Through third parties – we may also receive information from analytics providers, financial and transaction information from technical, payments and delivery services
  • Depending on your settings and relevant policies and terms of service, you might give us permission to access information about your Social media such as Instagram, YouTube, Facebook and twitter
  • We may also receive information from analytics providers (such as Google), contact, financial and transaction information from technical, payment and delivery services
  • When you visit our websites, we may collect information such as IP address, browser type / version, time zone setting, browser plug-in types / versions, operating system / platforms and information about your visit to the website and your use of it

2. What type of information is collected from you?
We collect, store and use the following kinds of personal information:
  • Identifiable data such as your name, address, email address, telephone number
  • Profile data such as preferences, social media profiles, feedback and survey responses
  • Photographs, video and/ or audio recordings (such as recordings of our events)
  • Financial data such as bank account and payment details
  • Transaction data, including details of payments and donations.
  • Technical data such as your IP address when you browse our websites
  • Communication preferences
  • Any other information you provide us as above (“How do we collect information from you?”)

3. How is your information used?
Sonia Sabri Company will use your information for the following purposes:
  • To contact you for essential administrative and other non-marketing purposes, such as to respond to queries, administer a donation or provide you with services or information you have requested, or contact you about an event you are attending, or for research purposes or for the reasons related to the service you have signed up for
  • to provide you with update about our work or the work of partner organisations and projects that we support
  • to contact you about a submission you have made to the websites, including any content you provide
  • To use IP addresses to identify the location of users, the number of visits from different countries and also to block disruptive use
  • to analyse and improve the services offered on Sonia Sabri Company websites e.g. to provide you with the most user-friendly navigation experience, and to administer our websites
  • to enable us to review, develop and improve the products, services and special offers online
  • to occasionally carry out market research
  • to send you details of Sonia Sabri Company’s work, activities, promotions, products, services, special offers and rewards that we think will be of interest to you. It's up to you to decide whether or not you want to receive this information
  • to process donations
  • to communicate with you in general and to manage relationships with our supporters and stakeholders
  • to administer our accounts
  • to satisfy legal and regulatory obligations, and for the prevention of fraud or misuse of services
  • for the establishment, defence and/ or enforcement of legal claims
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us

4. Who has access to your information?
Sonia Sabri Company is committed to safeguarding your personal information. The data we collect, we treat with respect and store responsibly. We will never share your information with other organisations without your consent.

5. Third Party Service Providers working on our behalf / Funders
We may pass your information to our third party service providers, agents subcontractors, associated organisations and funders for the purpose of completing tasks and enable us to provide services to you. Please be reassured that we will not release your information to third parties beyond the service providers and funders unless you have requested us to do so, or we are required by law to do so, for example, by a court order or for the purposes of prevention of fraud or other crime. The third parties may include:
  • consultants.
  • suppliers and sub-contractors for the performance of any contract we have with them – for example for IT services such as website hosting
  • insurers and professional service providers such as accountants and lawyers
  • financial companies that collect or process donations on our behalf, and external fundraising platforms
  • Partner organisations / Funders
6. Protecting your personal information
We take appropriate and proportionate measures to keep your personal information secure and to prevent the loss, destruction or misuse of it. The information is stored on a secure server and can only be accessed by authorised personnel. Please note that the transmission of information via the internet is never completely secure, and although we do our best to protect it, we cannot guarantee the security of personal information transmitted over the internet.

7. Children aged 16 or under
As a grant funding organisation, we do not directly collect information from under-16s. However, due to the nature of our work many beneficiaries of our partner organisations are children. Where that information is collected and shared with us, we will always have in place appropriate safeguards and any necessary consent. Where possible and appropriate (for example where using personal information for case studies), we or our partners will also seek consent from a parent or guardian for those under 16.

8. Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by post, email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: infoEmail

9. Contacting us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system.

10. Hyperlink
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you link to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.

12. Email Marketing
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscribers can unsubscribe at any time by clicking ‘unsubscribe’ button provided on every email message sent.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

13. Social Media Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below. 

14. Use of 'cookies'
Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

15. Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2019.

16. How you can access and update your information The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: infoEmail or telephone 0121 688 6670

You have the right to ask for a copy of the information Sonia Sabri Company holds about you.